Privacy Policy

Who we are

Chopper K9 Services LLC, DBA Doodie Crew Poop Scooping, is a dog waste removal service based in Prosper, TX, serving communities across the North Dallas–Fort Worth area. In this policy, “we,” “us,” and “our” refer to Chopper K9 Services LLC, DBA Doodie Crew Poop Scooping.

Chopper K9 Services LLC is the parent company of Doodie Crew Poop Scooping. Doodie Crew Poop Scooping operates as a subsidiary of Chopper K9 Services LLC and may also conduct business under the name Doodie Crew Poop Scooping.

You can reach us any time at ryan@doodiecrew.com or 214-901-0840.

Information we collect

Information you give us

• Contact and quote requests. When you submit a form on this website, we collect your first and last name, phone number, email address, the service you are interested in, and any details you choose to include in your message.
• Service signup. When you sign up for service, our booking system collects your contact details, service address, property and pet details, gate access instructions, and your service preferences.
• Payment information. Payments are processed by our booking provider’s payment processor. We do not store your full card number on this website.

Information collected automatically

• Standard technical data such as your IP address, browser type, device type, referring page, and the pages you view on this site. This is used to keep the site running and to understand how it is used.
• Cookies and similar technologies used for site functionality and, where enabled, website analytics and advertising measurement.

How we use your information

• To respond to your questions, prepare quotes, and schedule service.
• To provide service, including visit notifications, gate-security confirmations, and service updates.
• To process payments and maintain billing records.
• To send service-related messages, and, only where you have given consent, promotional messages.
• To request feedback or reviews after service.
• To maintain, secure, and improve our website and operations, and to comply with legal obligations.

Data Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS text messaging

We do not sell your personal information, and we do not share mobile phone numbers or SMS consent with third parties or affiliates for their own marketing or promotional purposes.Text messaging originator opt-in data and consent are not shared with any third party, except with the service providers that help us deliver messages on our behalf.

• Consent. You choose whether to receive text messages, and consent is never a condition of purchasing any service.
• Message frequency. Message frequency varies based on your service schedule and your requests.
• Cost. Message and data rates may apply, depending on your mobile carrier plan.
• Opting out. Reply STOP to any message to stop receiving texts. Reply HELP for help, or contact us at ryan@doodiecrew.com.
• Carriers. Mobile carriers are not liable for delayed or undelivered messages.

Who we share information with

We do not sell, rent, or trade personal information. We may share information with:

• Our scheduling, client management, and billing platform, which handles signup, routing, invoicing, and customer notifications.
• Our website hosting and form-storage provider.
• Our review-request provider, used to invite customers to leave feedback.
• Payment processors, messaging providers, and analytics or advertising measurement providers where enabled.

We may also disclose information if required by law, or to protect the rights, property, or safety of our customers, our team, or the public.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data retention

We keep customer and enquiry records for as long as needed to provide service, meet our tax and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete it or remove identifying details.

Your choices

• You may unsubscribe from marketing emails using the link in those emails, and stop text messages by replying STOP.
• You may ask us to access, correct, or delete the personal information we hold about you by emailing ryan@doodiecrew.com. We will respond as required by applicable law.
• Most browsers let you refuse or delete cookies. Some parts of the site may not work as intended if you do.

Security

We use reasonable administrative and technical safeguards to protect the information we hold. No website or electronic transmission is completely secure, so we cannot guarantee absolute security.

Children

Our services are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “last updated” date at the top of this page.

Contact us

Questions about this policy or your information? Email ryan@doodiecrew.com or call 214-901-0840.